FAQ

FAQ 2016-11-17T23:30:52+00:00

FAQ

How many photo strips do we get?

UNLIMITED PRINTS on basic and up packages!

Can we choose color or black-and-white photos?

Yes, your guests will be able to choose on the touch screen inside the booth.

Do you print two photo strips?

Within 10 seconds, two individual 2X6 strips will print out so that your guest can leave with one and you can keep the other in a photo album. Our top-of-the-line printers automatically and precisely separate the strips for you.

Is the Scrapbook included?

Yes, it is available in the Basic and Standard packages as an add-on and it is included with the Premium package.

Can a customer logo or template be printed on our photo strips?

Yes. Please request a list of premade templates; if you don’t see anything you like, we will create one.

Can we customize a message or logo on each photo strip?

Absolutely! We can print just about anything you want. You are welcome to provide us with a custom logo, or we can print the event name and date.

Can the rental time be paused? Can we have the booth off during dinner?

Yes. Any booth downtime is charged as “idle time.” This downtime does not count towards your hours of unlimited photo sessions.

Can we extend the time on the day of the event?

Additional time can be added; please see “Extras and Add-Ons” under “Packages.”

Will a photo booth attendant be present at the event?

Absolutely. Our professional attendant will set up/take down the photo booth. They are there to operate the photo booth and help your guests with scrapbooking and any other requests.

What is required for setup?

1. Location within 20 feet of a power outlet.

2. 7×7 feet of space to set up and operate without blocking foot traffic.

3. A minimum ceiling height of nine feet is needed for our professional canopy setup.

4. A small table to set up a scrapbook station.

Can we set up the booth upstairs?

Yes we can!

Where should the booth be set up?

Wherever is most convenient for you so long as there is enough room to walk in and out of the booth and sign the scrapbook.

Do you do corporate events?

We do all events! Corporate events, graduations, baby showers, bridal showers, Christmas parties, fundraisers, bar mitzvahs, quinceaneras, birthday parties, reunions, other special events and, of course, weddings.

How far in advance do we have to book?

Because our schedule fills up quickly, we recommend booking as soon as possible to ensure that you reserve your date. However, we never like saying no, so if we can make it happen for you, we will.

How do we reserve the photo booth?

We require a $199 non-refundable deposit to reserve your date. This will be applied to the total cost of the package.

When is the balance due?

The balance is due 10 days prior to your event date unless other arrangements have been mutually agreed upon.

What if I have to cancel or reschedule my event?

Cancellations/rescheduling must be in writing and received at least three weeks before your event. The deposit is non-refundable.

Is there a minimum rental time?

The minimum rental time is two hours.

What props do you have?

Sunglasses, mustaches, boas, funny hats, empty picture frames, wigs…and much more.

What areas do you cover?

We service LA, Riverside, Temecula, Orange County, San Diego and all other surrounding areas.

What if my venue requires commercial liability insurance?

We are licensed and insured to protect our company, our clients and the venue.

Are you insured?

Yes. Our booth is covered under $1,000,000.00 liability insurance.

What happens if there is a mechanical problem with the photo booth?

We will fix it immediately. Our attendant will quickly resolve any problems that might arise. At times, we must refill the printer with paper/ink. Any down time that goes toward fixing issues will be added to the end of the rental. If the issue is unfixable, we will contact you after the event to issue a full refund.

How can I pay for my photo booth event rental? 

We accept all major credit cards and cash.